1. Introduction

JMH Consulting (“we,” “our,” or “us”), led by Coach Jen, respects your privacy and is committed to protecting the personal information you share with us through our website, consultation forms, email communications, and services.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website or work with JMH Consulting.

2. Information We Collect

Depending on how you interact with us, we may collect:

Contact information: Name, email address, phone number, and business contact details.

Business information: Business name, industry, goals, project requirements, and information you provide during consultations.

Transaction information: Package selections, invoices, payment status, and billing records. Payment card details may be processed directly by our payment providers.

Communication records: Messages, inquiries, consultation requests, and correspondence.

Technical information: IP address, browser type, device information, website activity, and cookie data where applicable.

Please do not submit passwords, payment card details, or other highly sensitive information through general contact forms.

3. How We Use Your Information

We may use your information to:

Respond to inquiries and consultation requests.

Provide business startup, website design, branding, coaching, and consulting services.

Prepare proposals, contracts, invoices, and project plans.

Process bookings and coordinate payments through service providers.

Send service updates, project notifications, and appointment reminders.

Send promotional emails where permitted and subject to applicable consent requirements.

Improve our website, services, customer experience, and business operations.

Prevent fraud, protect our systems, and comply with legal obligations.

4. How We Share Information

We do not sell your personal information for money.

We may share necessary information with trusted service providers that help us operate our business, such as:

GoHighLevel for website hosting, contact management, forms, calendars, and workflow automation.

Payment processors for billing and payment transactions.

Email and communication providers.

Website, analytics, and technical service providers.

Professional advisers or government authorities when required or permitted by law.

These providers may process information according to their own terms and privacy policies. We aim to limit information shared to what is reasonably necessary for the relevant purpose.

5. Cookies and Website Analytics

Our website or third-party services may use cookies and similar technologies to support website functionality, understand visitor activity, and improve performance.

You may be able to control cookies through your browser settings. Where required by applicable law, we will obtain consent before using nonessential cookies or tracking technologies.

6. Data Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including service delivery, business records, legal compliance, and dispute resolution.

We use reasonable administrative, technical, and organizational safeguards to protect information against unauthorized access, loss, misuse, or disclosure. However, no method of electronic transmission or storage is guaranteed to be completely secure.

7. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

Request access to personal information we hold about you.

Request correction of inaccurate information.

Request deletion or restriction of information where applicable.

Withdraw consent where processing is based on consent.

Object to certain uses of your information.

Opt out of marketing communications.

Submit a privacy complaint to the appropriate authority.

To exercise a privacy right, contact us using the details below. We may need to verify your identity before responding.

8. Third-Party Websites and Services

Our website may link to third-party websites, booking systems, payment platforms, or other services. We are not responsible for the privacy practices or content of independent third-party websites. Please review their privacy notices before providing information.

9. Children's Privacy

Our website and consulting services are intended for adults and business owners. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information inappropriately, contact us so we can review the matter.

10. Changes to This Policy

We may update this Privacy Policy when our services, technology, or legal obligations change. Updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

For privacy questions, requests, or concerns, contact:

JMH Consulting — Attn: Coach Jen
Email: [email protected]
Website: www.jmhconsulting.info